June 22, 2018

Testimonials

We have many wonderful customers and top reviewers submitting their personal Video and  Written testimonials in their own words for this section so everyone can read what their “NEX-GEN” hot spot experience was like for them personally.

Note: All customers below (and several hundreds more) whom supplied us with their 100% correct WIFI  SSID(s), Password(s), Radio Frequency, CC, TS, all enjoyed the  true “PLUG & PLAY” experience we are now famous for World Wide 🙂


NEX-GEN was the very first WIFI enabled, genuine 100%  “PLUG & PLAY” HOT SPOT commercially available in the market when we launched 01-2018 running DMR, D-Star, Fusion, p-25, and NXDN. We are already in 34 countries world wide as of 07-2019 !!!


10-2019
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CUSTOMER SERVICE AFTER THE SALE . . .
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Since purchasing my Rugged Spot I have nothing but praise for NEX-GEN customer service. They have even called me to ask some details when building my machine.
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This is one of the best “customer service” oriented companies I have ever dealt with in my 65 years of life. Good on’ya
.
73,
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James W. Murphy /KJ6FXA

9/2019
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I have two “NEX-GEN” Hot Spots, one for a couple years they work fine. I have several SSIDs and passwords in both of mine and it takes about 45 seconds to enter one on the Hot Spot. When i am in the house it works, then I go jump in the car and it detects my Verizon Hot Spot before i get out of the yard.
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Allison Belk Whitley

9/2019
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Dear NEX-GEN Hot Spots,
.
Firstly, just wanted to drop you a line and say Thanks for the Rugged Spot.
The unit is performing flawlessly and I have had several great contacts and listen to it often.
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Also I am passing the word on the unit to locals and over the air when asked what I am using as far as equipment and for your entertainment,
I visited with a guy in Spain he was on a rugged spot as well, how wonderful is that.
.
73,
J.C. Dickson KI5FMB

7/2019 / UK

Off to the post office to pick my commander up today from NEX-GEN . Happy days ! Watch this space …all packaged up excellently, big smile on face as I unwrapped it , and after reading the paperwork it connected to my cell phone straight away.

Big thanks to Bobby and the staff at NEX-GEN .

Quality product & Built to last.

73,
Ian Moore / UK / KT26HP


07-2019

Proof is all in the PUDDING as they say 🙂
Face Book Share below . . .


2-25-19

Got the new engraved cover for one of my Rugged Spots! Nice work Nex-Gen!

73,
Mark H.
N5UAL


01-24-19

Bobby,
Thanks again for another great product. I purchased THE COMMANDER for my vehicle back in June 2018.
I was so impressed with the quality, performance and durability that after few months of hands on experience I decided to buy the RUGGED SPOT for my overseas travels.
Great product Bobby 🙂
.
.
73,
Carlos
KB4CO

01/2019

D-Star is up and running with Commander Spot II.
Verified with Kenwood TH-D74A via linking/unlinking across reflectors, etc.

Very positive experience!

Thanks Bobby,

73,
Carl S.
KI5CIU


01-2019

My new “NEX-GEN” Commander Spot II is Up and running great !!!

Thanks Bobby . . .

73,
Jim K.
K0VFO


12-2018

Received my Commander Spot today.
* Read instructions front to back, twice.
Plugged it in linked to my cellphone works absolutely flawless.

73,
Ray A.
N3HYM


11-2018

My Rugged Spot arrived late this afternoon, a little late (thank you USPS) but DEFINITELY worth the wait. I read the instructions, grabbed my power supply plugged it in and waited. Booted up as it should and in the first 30 seconds made my first contact on TAC310. I am especially impressed by the laser cut case it is as aesthetically pleasing as it is functional and rugged. I give it 9.9 / 10!

73,
Ed O.
N1YLN


12-2018

Love my XD-4 II … it just works!

73,
Jim C.
K1JLC
Plymouth, MA


9-30-18

My “COMMANDER II” in my custom made GO KIT !

Pelican 1050 Micro Case from Frye’s, 5V 2.5A power supply from Gigaparts, and the short micro USB that was included with my Commander Spot for use with a battery. I cut out spots for the parts from an old piece of dense packing foam with a Xacto knife. Rugged, moisture proof, “crush resistant” GO BOX.

This was an INVESTMENT worth spending an extra $20 on to outfit and protect.

73 all,
Dave H.
Professional Photographer
KI7OSK


09-30-18

“Rugged Spot” up and running DMR and Fusion. Real Sweet!
A Hand Held for each mode! Can’t get any better!

(Customer Image)

73,
Reginald M.
K6XR


09-30-18

Hi Bobby @ NEX-GEN,
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The “Rugged Spot” was received and has been used for a few days. It has been working great. I was very impressed when I opened the shipping box.
I could tell that you took care of the packing very well with small details just like caring for your own unit.
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The unit was assembled with Excellent Workmanship so it looked the best of all Hot Spots that my club members owned 🙂
Thank you very much for providing such great units in your product line.
.
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73,
Justin.
KG6JBC.

09-24-18

I love my NEX-GEN “RUGGED SPOT” will not buy any other brand and I will be buying a COMMANDER SPOT II next, they are the best hands down.

73,
Chris T.
KN4LZQ


09-23-18

Just received my “Commander II” in the mail today !
You know here in New Orleans we pride ourselves on fine dining and the chefs will tell you the importance of the “presentation”.

That is what I was thinking of as I was unboxing it – the meticulous attention to detail in packaging, the instructions, the thank you card and even the perfect lettering, you could tell you were getting something special. Reminded me of two other times, on a much smaller level of course – but when I bought a Rolex and when I bought a 90K+ BMW.

Great job Bobby and the “NEX-GEN” crew.

73,
Steve L.
K1CSM


09-22-2018

Today I received my “Rugged Spot”. It was worth the wait as it looks to be very well built. From the time I placed my order, through receipt, Bobby has reached out to me a couple times to let me know status. My unit was shipped by U.S. Postal Service in a very well packed box. I had to peel away multiple layers of packaging to get to my prize.

My initial thought was ‘wow’, it looks very substantial. It came with a test report and a personal card from Bobby.

I logged into unit and added in my GPS coordinates and city, state into profile. I then reprogrammed my radio to a new frequency which I requested.

My DMR HT came to life immediately !!!

I’m very excited to start putting this unit to use on DMR and D-STAR.

73,
Stan
NX3P


09-2018

It took longer to get my “Rugged Spot” out of the box than it did to get it up and running !!!
Couple minutes to switch it over to D* and good to go!
Nice work Bobby over @ NEX-GEN.

Can’t wait to go portable now !!!

(Customer Image)

73,
Dave H.
KI7OSK


09-2018

Got my “Commander II” today, awesome-worked right out of the box!

(Stock photo below)

73,
Geoffrey M.
KA7EMS


09-2018

Just got my “RUGGED Spot” today, Love it, worked straight out of the box, thanks!

(Stock photo below)
73,
Chris T.
KN4LZQ


09-2018

Got my “Rugged Spot”  today!  Works right out of the box, as Promised!

(Customer Image)

73,
Jim T.
KA7DOG


09-2018

Hello Bobby @ NEX-GEN,

Just a quick note to say thanks for my “Rugged Spot” which arrived over the weekend.

I am delighted 😊

More importantly, I would like to thank you for your “card” that was enclosed in the box.

That was a a real bonus, as in this day and age people just do not have the time to be “nice to each other” So thank you for caring, truly appreciated!

73,
Dave G.
KM4UDA


08-2018

Hello Bobby,

Just got the “Rugged Spot” last night. Dude this thing is AWESOME!!!!. Worked on the first try. The attention to detail from packaging to the personalized Thank You card as well as the documentation shows your extreme dedication to the quality of your product (even my wife liked it..then asked me what it was lol). I cannot say enough praise for your product. It is everything I expected it to be…..and more.

Thank you for this excellent product.

Best Regards and 73’s
Jojo


08-2018

I’ve had the “Rugged Spot” about 10 days and LOVE it. I use it all the time even though I am literally surrounded by DMR repeaters. It is everything it is hyped up to be and really is plug and play. For real. I had some problems with it the first couple of days precisely because I tried setting up stuff that was already set up! Duh.

Bobby has been great in answering my questions. All I should have done was plug it in and play! Period.

Thanks to Bobby and NEX-GEN for one FINE product!

(Customer Image)

73,
Marc C.
Retired Professor at USC Annenberg
W6IWW


08-2018

RE; “RUGGED SPOT” . . .

Hey Bobby,

We used a laser range finder and measured it at 522 yards. It was still working !!!

If you ever have somebody that needs a reference you give them my email friend.

73,
Darris W.
KN4DCW


08/2018

NEX-GEN,

My “Commander” arrived yesterday, Sweet!
The great part was instant, reliable connection with the hot spot, (phone).
I’m a full time RV’er and can finally play DMR!

Thank you Bobby.

73,
Bill S.
N1EGT


08/2018

Bobby,

The portable “XD4” hotspot that I got from you is amazing. Well worth the wait !!!

Thanks,
Mark Z.
KI7WLL


08/2018

NEX-GEN,

I have been extremely please with the “COMMANDER SPOT”. The word is definitely spreading about the quality of your product and I constantly recommend it when asked.

73,
Carlos O.
KB4CO


08/2018

Simply the best hotspots out there!
#1 in customer care as well. Bobby thank you.

73,
Larry N.
Member of the Papa System in So. CAL
N2CPA


08/2018

Running 2 “Rugged Spot”s on DMR and Dstar, different frequencies of course, with no problem.

These things rock!

(Customer Image)

73,
Mark H.
N5UAL


08-2018

My big 3 are very happy with my new “RUGGED Spot”. Thanks Bobby!

(Customer Image)

73,
Aaron
N4ARY


08-2018

“Commander spot” came today, up and running right out of the box!

(Customer Image)

73,
Larry
KG4FIQ


08/2018

My “Rugged SPOT” worked right-out-of-the-box.

Fine Job, Bob. Keep up the good work.

73,
Danny
W8TVO


08/2018

Well wanted to say I got my “Commander Spot” Saturday. It works just like it should.
It’s worth waiting for this unit, you get what you pay for.

Harold,
W4BAD
73s


08-2018

Cannot express how great full I am for your patience and support. It runs like a top. Again thanks for all your help. Have already made a club presentation and demonstration. I’m planning to take it with me to Montana and use when not fishing. Should be a fun experience. Thanks again

Dr Ed Robarge
W0LYQ


08-2018

Working great. Thanks. Will get another one soon.

Bernard
KE0DHO


07/2018

I have three other hot spots . . .

This one is by far the best
Connects quick between house and phone
Will be ordering another one soon !!!
Thank you Bobby,
73,
Louie – W1CH

06/2018

Recently Purchased a “Commander Spot”, The Ordering Process was flawless, Customer Service was Excellent, Now that My Commander Spot has arrived I am blown away by the quality of construction and the Performance, this was money well spent in my book, and we will do business again.

73,
Jason W.
WX4JCW


06/2018

I recently ordered a “Rugged Spot” and wanted to let you know how pleased I am.  The service was great and your email responses were very nearly immediate each time I had a question.  The unit arrived well packed and thanks to your testing and burn-in of the unit it worked flawlessly the first time it was powered up.  I was so pleased I then purchased an XD4 and am equally pleased with that unit.  It’s the one I use mobile with my iPhone as a hotspot.  Both are beautifully made and you’ve been great about after sale questions.  I highly recommend your products and every time another DMR user sees them they immediately want to order one from you.  Thanks again for such quality products and being available for support after the sale.

73,
Todd
WA7U


06/2018
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Hello Nex-Gen,
.
Just wanted to share a short story about my Nex-Gen hot spot.
This week we had torrential down pours and had almost 15 inches of rain fall.
Several ham involved in emergency communications were able to plug our hot spots into our T1 and T3 lines and connect on a talk group that was not busy.
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Even though power would go off we were able to continue communications on this Talk Group that was not impacted by the weather. My hot spot is the “Commander” and was running off of a battery pack the whole time. The Nex-Gen Commander does not use much power.
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I would suggest that some Talk Groups be set up for man made and natural disasters to help with communications in the impacted areas. I will be trying to get our local weather service and emergency operations centers on DMR soon.
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Thank again for the nice compact hot spot.
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73,
Gerald
KC6CNN

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